How do I register? 

Click the Register now on the toolbar and then select the Adviser Pass in the toolbar if you are a financial adviser, paraplanner, wealth manager, mortgage adviser, or investment adviser. Select In-Person Pass if you do not qualify as an adviser. Once you have selected the appropriate pass and completed registration, you will receive a confirmation email with your booking information.

How will I gain entry to the event?

You will receive a confirmation email containing a ticket or a barcode closer to the event. When you arrive at the venue on the day, this ticket / barcode will be scanned, providing you entry to the event.

Why can't I find any emails related to the event?

You may have accidentally unsubscribed. Please contact our Customer Services Team via email at  ftlive@ft.com or by calling +44 (0) 207 775 6653.

How can I select my favourite talks? 

On the agenda page, you can click the star icon on the left of each talk, to add that talk to your shortlist. Your selected sessions will be added to the ‘My Interests’ list, found at the top of the agenda page.

What is the cancellation policy?  

If you can no longer attend the conference and you have bought a pass, please contact our Customer Services Team as soon as possible via email at  ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.

Can I transfer my pass?

If you would like to transfer your pass to another person please contact our Customer Services Team via email at ftlive@ft.com  or by calling +44 (0) 207 775 6653.

Are there discounted passes available?

Early bird passes are available for some events, please check the registration page for more details.

How do I get to the venue?

The venue for this year's forum will be announced soon.

Is the venue accessible? 

We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

I have dietary requirements, what should I do? 

If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.